Terms and Conditions of Use (TCU)

1. Object and Presentation

More than just an estimation tool, CIVIL WORKS is a 100% cloud-based SaaS platform for BTP professionals to calculate costs (BOQ), forecast ROI, and plan with algorithmic precision.

These Terms and Conditions of Use and Sale (TCU/TCS) govern the access and use of the software by any User.

2. Access and Temporary Free Use

At its launch, access to the basic features of CIVIL WORKS is offered free of charge. The Publisher reserves the right to introduce paid software subscriptions at any time.

3. Conditions of Sale and No-Refund Policy

In the context of paid software features (Subscriptions, software add-ons), the following conditions apply:

• Nature of the service: All purchases made on CIVIL WORKS concern intangible digital software content and access rights.
• Absence of withdrawal period: In accordance with legislation on the supply of digital content, the Professional User expressly waives any right of withdrawal.
• No Refund: No purchase, subscription, or software credit consumed on the platform may be refunded, for any reason whatsoever. All sales are final.

4. Service Level and Software Availability (SLA)

CIVIL WORKS strives to maintain continuous, uninterrupted access to its SaaS platform. Software licenses and credits unlock direct access to our calculators and data environments.

CIVIL WORKS operates exclusively as a software technology provider. The platform does not process user-to-user financial transactions, does not mandate external contractors, and strictly does not hold or manage funds in escrow.

5. B2B Database Access & Digital Targeting

The platform provides software access to BTP professional databases. CIVIL WORKS acts strictly as a SaaS data provider and never acts as a marketplace, broker, or intermediary.

• CIVIL WORKS provides technical data "as-is" through its algorithms and is not involved in any commercial transaction.
• Any use of this software data to contract with third parties is done solely outside the platform under the user's absolute responsibility.

6. KYC (Know Your Customer) Procedure

To guarantee a secure environment, access to sensitive features requires prior identity verification.

The User agrees to provide official documents. In case of fraud, the account will be immediately suspended.

7. Off-Platform Agreements and Independence

CIVIL WORKS is a software ecosystem designed to facilitate cost estimation and project management data. Users act independently.

• Any agreement concluded between users outside the platform is totally alien to CIVIL WORKS and does not engage our responsibility.
• Users release CIVIL WORKS from any liability regarding disputes or conflicts that may arise during their construction sites.

8. Disclaimer (Calculation Tools)

The technological tools provided (BOQ generator, algorithmic price suggestions) constitute decision support tools.

The Publisher does not guarantee absolute accuracy. CIVIL WORKS declines all responsibility for financial loss or estimating errors resulting from software use.

9. Suspension and Termination

The Publisher reserves the right to suspend a User's access without notice in the following cases:

• Violation of these Terms of Use.
• Abusive, fraudulent, or harmful behavior.

10. Intellectual Property

The platform architecture, calculation algorithms, source code, and databases are the exclusive property of Civilis. Any extraction or reverse engineering is prohibited.

11. Applicable Law and Jurisdiction

These conditions are subject to Tunisian law. Express jurisdiction is attributed to the Courts of Kebili (Tunisia).